Shipping policy
Thanks for shopping with Animeccos. To keep track of your order, contact Animeccos (customer-service@animeccos.com) so we can provide you the order’s tracking number.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 1-3 business days of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Cost & Transit Time
We support global shipping,Economic Express free shipping on orders over $80 to United States.
| Country | Shipping Method | Shipping Time | Cost |
| United States | Expedited Express | 3-5 business days | $25.90 |
| United States | Standard Express | 8-12 business days | $18.50 |
| United States | Economic Express | 10-15 business days | $12.50 |
| Germany | Standard Express | 7-12 business days | $10.99 |
| France | Standard Express | 7-12 business days | $11.99 |
| Australia | Standard Express | 8-15 business days | $15.99 |
| Ireland | Standard Express | 7-15 business days | $15.99 |
| United Kingdom | Standard Express | 7-12 business days | $9.99 |
| Other Countries | Standard Express | 10-25 business days | $20.99 |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 24to 48 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
If your order is delayed, please contact us via email customer-service@animeccos.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can’t be canceled once the parcel is shipped out.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Phone: +86-18981927501
Email: customer-service@animeccos.com