Return & Exchange

At animeccos.com, we believe our products quanlity. For quality problems,wrong size,wrong product, missing items, we offer return or replacement service.

How long does it take to return the product? Do I need to pay for shipping?

1. You can have up to 30 days of return and exchange time. You must post the product and postmark it within 30 days of receiving the product. More than 30 days after receiving the goods, we will not accept any returns or exchanges.

2. Any order can provide you with an unreasonable return within 30 days after receiving the item（Including but not limited to damaged goods or wrong size selection）, but you must bear the return fee.The refund will be processed after receiving the returned product,But the freight paid at the time of delivery cannot be returned. If you return the product due to quality issues, we will bear the cost of the return.

Can I return the item if it is worn or damaged?

1. You can only return items with original labels and original packaging that are unworn,unused,unwashed,undamaged

2. Products with non-refundable trademarks and free gifts will not be returned.

3. Custom-made garments are not accepted for return.

4. You will be responsible for paying for your own shipping costs for returning your item.

How do I get a refund?

1. The refund will be processed within 30 days after receiving your package. We will refund you according to the original payment method.

2. We will not include the original shipping and insurance because they are not refundable.

3. During peak seasons such as Black Friday or Christmas, it may take up to 1 week of extra time to process your refund. I'm sorry for the inconvenience.

You can always contact us for any return question at customer-service@animeccos.com

Return address

Address:Room 1004,Floor 10,Unit 1,Building 1,No. 1666 Longmian Street,Chenghua District,Chengdu City,Sichuan Province,China 610000

TEL:+86-18981927501

E-mail:customer-service@animeccos.com

animeccos.com reserves the right to modify and explain the above terms

Cat Nap Furry Costume

Completely happy when the costume arrived in a timely manner. I was extremely excited as I saw the costume. It was more than I could have have expected. We love the Costume Design , color and the material. We are overall very happy.

Best FNAF spring trap costume

I searched everywhere for a spring trap costume for my son. I bought a child’s size large for my thin 9yr old and it just fits him tends to ride up in the crotch area so size up. Might have been better ordering adult small. The jump suit is well made and the latex mask is really well done. My son wishes that the mask colors matched the jumpsuit better but otherwise he loves wearing it all day around the house.

I would like someone to email me back. I have to get it changed. I have a dart and I need a small kid. Thank you.

Extremely Small

I ordered an extra large, fits more like a small. I couldn't event get my arm in the Sport Coat. I've been trying to return this, but can not get the company to communicate with me. I would not recommend them

Halloween costume

My son LOVED the costume he picked! I LOVED the quality and the customer service! Thank you so much for helping make this year's Halloween a HUGE success!

Let customers speak for us